PorchOps vs Churnkey
A retention suite: cancel flows, dunning, and adaptive offers.
Churnkey is a SaaS retention suite: cancellation save-flows for voluntary churn, failed-payment recovery, retention metrics, and AI adaptive offers. It is broader than dunning, and the cancel-flow is a capability PorchOps does not have.
| Churnkey | PorchOps | |
|---|---|---|
| Entry price | $250/mo (annual), under $5k/mo churn | $47/mo, no commit |
| Above entry | Sales call | Published tiers |
| Recovery copy | Automated | AI-drafted, approved by you |
| Cancel-flow engine | Yes | No |
What each one costs.
A public Starter tier at $250/mo billed yearly, for teams with under $5k a month in churn volume. Core and up are sales-led with no published number. The SDK and MCP server are free on every plan.
Churnkey's Core, Intelligence, and Enterprise prices are sales-led; we could not confirm a number from a primary source, so we do not print one.
PorchOps is $47/mo (Growth), published, no sales call.
Churnkey pricing, checked 2026-08-28The model is the difference.
- Churnkey's entry is $250/mo on an annual commit with a churn-volume cap, roughly five times PorchOps Growth; past that it is a sales call.
- Lou is approve-before-send and part of a five-agent back office; Churnkey is automated and retention-only.
- Lou is a named agent, one of five (Lou, Frankie, Hank, Dale, Inky), not a single-purpose dunning feature. Recovery is the wedge, not the ceiling.
- Drafts by default: Lou writes context-aware, per-customer recovery copy that you approve before it sends. The dunning tools send templated merge-field email automatically, with no operator in the loop.
- Flat, published price. No sales call to find out what it costs.
When to pick them instead.
Pick Churnkey if voluntary churn (people actively cancelling) is a bigger problem than failed cards: its cancel-flow and adaptive-offer engine plays that lane and Lou does not. Or if you are past the solo stage and want mature A/B testing, deep segmentation, and a retention-analytics suite.
PorchOps is pre-launch and Stripe-first at launch, and we do not publish a recovery rate because we do not have a proven one yet. If you need a billing stack beyond Stripe today, or a track record of recovered dollars, that is a real reason to look elsewhere.