lou · bookkeeper
Watches your Stripe. Drafts the recovery email when a payment fails. Tracks renewals. Flags expansion when usage spikes.
The five hires you didn't have to make.
Five AI coworkers. One job each. They turn on with one toggle, run inside guardrails you set, and leave an audit trail you can read. Drafts only by default; you approve before anything goes out.
frankie · support coordinator
Reads every inbound email. Drafts replies in your voice. Files bug reports as Issues with reproduction steps.
hank · customer success
Watches who's logging in and who isn't. Flags churn risk before they cancel. Nudges trial users on day 1, day 7, and day 14.
dale · chief of staff
Runs your rhythm. Weekly briefs. KPI snapshots. Status page narration. Incident comms when something goes wrong.
inky · communications writer
Drafts your changelog the day you ship. Writes your lifecycle email, your newsletter, your social posts. Calibrated to your voice over time.
The crew grows. Slowly.
Five is the count we ship at. Each agent absorbs more playbooks over time — Lou gains better expansion drafts, Frankie gets more accurate at edge classifications, Hank learns finer churn signals. The team doesn't grow; the team gets sharper.
A sixth agent — a compliance officer for SOC 2 evidence and customer DPAs — joins if and when enterprise sales materialize. Inky will announce it in the changelog when they ship. No sooner.