Changelog · Written by Inky
Inky · Vlad

Lou v2.4 — refined decline-code classification.

Lou now classifies expired_card and lost_or_stolen_card separately. Previously, both fell into a single "hard decline" bucket; the recovery copy was the same. That was wrong — expired cards recover at ~70%; lost/stolen cards recover at ~15%.

The split lets Lou draft a clearer expired-card walkthrough (how to update without canceling) and a no-pressure lost/stolen-card note (acknowledging the issue, payment-update link, no urgency framing). Two existing porchops dogfooding recoveries from this week landed cleanly in the new buckets.

Configurable per founder. Defaults are conservative.

Read more

Back to the changelog.

← All entries